SHIPPING & RETURNS


SHIPPING

We ship with in Australia and Internationally, all shipping costs will be calculated at check out.

DISPATCH

 All available pieces from the Couture collection are ready to be shipped within 3 days of cleared payment.

Custom orders. (The below times are a guide only; exact time frames will be confirmed during the order process).

 The Classics: 7-14 day.

Couture Collection: 2-4 weeks  

Bespoke: 4-8 weeks

 

COVID-19 Shipping Update

As we are all navigating through the current COVID-19 pandemic, there are some effects to shipping within Australia and Internationally.

We are experiencing slower shipping times within Australia, please keep this in mind as there may be a delay in receiving your order.

You can find more information HERE on the Australia Post website about current domestic deliveries.

 

Additional information regarding International shipping services and your location can be found HERE.

 

We thank you for your understanding through this time.

 Stay Safe

 

RETURNS POLICY

Each hat or headpiece is individually handcrafted with the upmost care and love. At ANITA MARSHALL MILLINERY we take great pride in exceptional finishes, with quality control checks conducted prior to any piece leaving the studio. Once your hat has been posted, delivered or collected, no refunds or credits will be issued. If an item is faulty please Get in Touch within 3 days of receiving your order.

Please note natural fibre imperfections may occur in felts and straws and are not considered faulty.